FAQ

This section of our websited is designed to answer common questions that we receive from customers.  Although we view each project as unique, depending on the site and the customers needs, the general information provided here has proven helpful to customers in the past.
Most anyone will give you their opinion on landscaping, but advice you can trust comes only from a knowledgable professional. Dave Polich and Jack Ronne have a combined 61 years of jobsite experience and 11 years of college (and post college) education; and they are happy to advise you on your particular landscape concern. 
Please contact us with specific questions not addressed in this section.

" We appreciated having our calls returned in a timely fashion. Everyone worked so hard and was very courteous. The quality of workmanship and materials was outstanding "
Robin D, Madison
(Ponds, waterfalls, and paver patio).
 

Frequent Questions:

Q: I have heard from friends that you do excellent patio work. What makes your patios so great?
A: We believe that we have better designers and crews installing our patios than any of our competitors. Therefore, your design will be unique and the finished product will be well constructed.

Q: Is there a guarantee on any of the landscaping work that I have done?
A: Plantings are guaranteed for 1 year. Our workmanship on patios and retaining walls have a 4 year guarantee. Material guarantees vary.

Q: How soon can I expect to receive the landscaping plan and proposal?
A: Proposals without drawings will be sent out within 3 days from initial consultation. Proposals and accompanying landscape plans will normally take 1 to 2 weeks.

Q: What is the earliest and latest time I can have landscaping work done?
A: We normally begin landscaping in late March and continue to work until late November, but ultimately it depends on the weather.

Q: Do you offer any coupons, specials, or referral discounts throughout the year?
A: Yes, coupons can be found in the magazines of Dollars and Sense, Advantage, and Homeowners. Referrals can also receive a local restaurant gift certificate. Please contact us for more information.

Q: I am looking to do some shoreline work on my property. What can I expect as a timeline for receiving the estimate, acquiring the proper permits, and the completion date?
A: Estimates should be received within a week of the initial consultation. However, permits can take over a month. Job completion depends on weather conditions and if work has to be done by accessing the property along the frozen lake during the winter.

Q: I am having water problems in my house/basement and I heard your company specializes in drainage correction. Can you fix my water problem?
A: We have not found a surface drainage problem we cannot correct. However, water coming through the cracks of your concrete wall or floor may also need consultation with a waterproofing contractor.